Legal

Refund and Cancellation Policy

Effective October 17, 2026

Every feature is free for 3 days, so you can check that TypeHands works on the sites you need before paying anything.

1. 14-day money-back guarantee

If you're not happy with TypeHands, you can get a full refund within 14 days of your first payment for a plan: the first month of the Monthly plan or the first year of the Yearly plan, together with any extra devices you paid for in those 14 days. This applies to card and crypto payments. You don't need to give a reason.

2. Renewals and device changes

Renewal payments of the Monthly and Yearly plans are not refunded, except where the law requires it. Cancel before the renewal date to avoid the next charge; Pro stays active until the end of the period you already paid for. If you forgot to cancel and haven't used TypeHands since the renewal, write to us within 7 days of the charge and we'll refund it.

When you lower the number of devices, the change applies right away and your next payment is lower; the part of the current period already paid for is not refunded.

3. How to ask for a refund

Write to hello@typehands.com with your license key and the email you paid with (for card payments) or the transaction ID (for crypto). We reply within 1–2 business days.

4. How you get the money back

  • Card payments are refunded through Dodo Payments, our merchant of record, to the card you paid with. Banks usually show the refund within 5–10 business days.
  • Crypto payments are refunded in USDT or in the coin you paid with, to a wallet address you give us, for the US dollar amount you paid, minus the network fee for sending it.

After a refund, the license key is deactivated.

This policy doesn't limit any rights you have under consumer protection law in your country. If you are in the EU or UK, the law gives you a 14-day right of withdrawal for online purchases. Because Pro starts working immediately after payment, that statutory right may end once you start using it, but the 14-day guarantee above applies either way.

6. Chargebacks

If something went wrong with a payment, please write to us first: it is faster than a bank dispute and we will sort it out. A license is deactivated when a chargeback is opened.